IPass Customer Service


IPass Guide Home

IPass Customer Service | Illinois tollway office locations

By Phone:

Monday through Friday from 7 AM-5 PM Central Time.


For IPass customer service, go to the bottom of the Illinois Tollway Contact Us page and click on the green "Customer Service Team" button.

In Person: IPass customer service center locations | Illinois tollway office locations

Common Issues:

Dispute a charge by filling out this form and sending it to the address indicated.

Close your account: You can do this in person at an IPass Customer Service Center or by mail.
If mailing, send your transponder, wrapped in foil, with a letter requesting that the I-PASS account be closed.
The letter also should include your return address.

Here is a good list available services and where to get them

New: The EZ-PASS Help Facebook Group