I-PASS Guide - Problem Solver


IPass Guide Home

Problem Solver

1) Determine what you owe

a) Enter your Licence Plate info here
b) Use the trip calculator
It is recommended that you do both and compare.

2) Pay what you owe
Pay Online
Pay By Mail

For further information see the Unpaid Tolls page on the Illinois Tollway website.

Call 800-824-7277
Monday through Friday from 6 AM to 10 PM
Weekends 8 AM to 5 PM.
Best times to call are Tuesday through Friday after 6 PM, or during the weekend.

Note: The Illinois Tollway currently has a violation relief program, which reduces all existing $20 and $50 fines to $3 until Jun 30, 2021.
Learn more at https://bddy.me/3uJHyir

– If you went through an I-PASS toll but don’t have an I-PASS you owe the cash rate for that toll, if you have an I-PASS (or E-ZPASS) device but it was not working you owe the I-PASS rate for that toll.

– You have seven days to pay.

– You can calculate what you owe by using the trip calculator and you can see what the State of Illinois says you owe here

– It typically takes less than 24 hours for you to appear in the system after going through a toll without paying.

– You can call 800-824-7277 for more info.

– If you pay the wrong amount and it is to little, you still owe the difference, if it’s to much you will need to claim the overage amount.

– The same rules apply to all states.



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